PawLoyalty - Assigning employees to add-on services

PawLoyalty - Assigning employees to add on services

When adding an add-on groom service to an appointment, PawLoyalty will assign it to the first employee available that has that service assigned to them.  

You can change who the service is assigned to by moving the appointment on the Employee Calendar.  You can click/drag the appointment to a different day/time for another employee.





You can set a preferred groomer overall or for each individual pet and then the add-on service will be assigned to this employee.

For the pet:  Go the pet card and hit Edit Profile.



Scroll down to choose the preferred groomer. Click Save Section Changes.



To set an overall default groomer, click on PawLoyalty, Administration.



Click on Policies.



Choose the preferred groomer.  Scroll to the bottom and click Update.  Add-on services will be assigned to this employee.


    • Related Articles

    • PawLoyalty - Setting up Extras

      To setup add-ons or Extras, click on PawLoyalty, Administration. Click on Services. Scroll to the bottom and click on Extras. Check the box and add the name you want to display on appointments. Add a price for each weight class or the same price if ...
    • How to add a New Service

      Adding a New Service Video: https://recordings.join.me/5WIWWMIrg0en0ZOowzfjkA Note: Any service you enter above the a-la-carte will be able to book on its own. This will also be able to be picked as an add-on so no need to add to a-la-carte. Opening ...
    • PawLoyalty - Adding discounts

      To add discounts, click on PawLoyalty, Incentives. Frequency discounts - Gives a discount if a pet comes for a service X amount of times within a date range. For example, you can give 30% off for daycare if they come for 10 visits within 2 weeks. ...
    • PawLoyalty - Setting up Grooming book alone pricing and A-La-Cart services

      There are two different types of groom services. A stand-alone service and an add-on, A-La-Carte service. To set these prices, click on PawLoyalty, Administration. Click on Services. The first grooming section is for the stand-alone services. Please ...
    • PawLoyalty - Error when adding appointment

      There may be times when you get an error when making an appointment. Some examples are: Object reference not set to an instance of the object No Employees available for service Price has not been set for service String was not recognized as valid ...