Opt out from emailing invoices/receipts
You can opt your clients out of receiving emailed invoices and receipts by checking those boxes on the client card, Financial tab, Invoices/Receipts tab.
If you process credit cards through Kennel Connection, use this feature to opt out specific clients without having to disable the feature for all clients.
Invoices and receipts show the incorrect number of decimal places
First, click on File, Business info and make sure you have the correct number of decimal places there. This can also be caused by the incorrect regional settings on the computer. If you are on Windows 7 or lower, click on Start, Control Panel, ...
Hello-Groom - Creating invoices and taking payments
To create an invoice for a groom appointment click the '...' button on the Dashboard or Grooming schedule and click Generate invoice. This screen will appear. It will automatically choose the appointment(s) for today for this pet and any sibling ...
Sending promotional emails
There is an html email utility built into Kennel Connection that allows you to compose an email and/or insert images to the email and then choose your recipient list be it a single recipient or multiple. Warning: Kennel Connection sends emails using ...
Error 429, active x component can't create object, when creating invoices or receipts
This error occurs when you have the QuickBooks DirectLink set for automatic sync but QuickBooks is not installed on this computer. QuickBooks needs to be installed on every computer on your network if you are going to set it to automatic sync. You ...
Reports, Revenue, Receipts report gives a total of receipts created during the date range. This is the report to print if you want to know how much income you brought in. Some users try to match the Receipts report, which only looks at receipts, to ...