Multilocation - Waitlist appointments

Multilocation - Waitlist appointments

You are able to keep a separate list of appointments on the Waitlist when you don't have availability on your active schedules.


Each location has its own Waitlist schedules.


When making the appointment you can click on the Add to waitlist box before hitting OK to save the appointment.  

Boarding:



Grooming:



Daycare:



Special Services:



Each module has its own Waitlist.  






To move the appointment from the Waitlist onto the schedule, open the appointment and uncheck the Add to waitlist box and hit Save.




    • Related Articles

    • Multilocation - Setting up your options for Boarding, Grooming, Daycare and Special Services

      This document will explain the features of the Boarding, Grooming, Daycare, and Special Services modules and how you setup your options. Boarding Runs - You can assign runs, rooms, kennels, or cage to each boarding appointment. Kennel Connection will ...
    • Multilocation - Special Services module

      The Special Services module allows you to make appointments for and track services that you do not want to attach to the other modules. For example, if you offer Hydrotherapy, Massage therapy, Pool time, Hiking and Cuddle time, you can schedule these ...
    • Multilocation - Special Services warnings

      You can add a general warning that will display for all appointments and a warning that will only display for Special Services appointments. Open the pet card and add a general warning here. Click on the Special Services tab and add a warning here. ...
    • Multilocation - Departure services

      You are able to add departure services for Boarding and Daycare Departure services are Bath, Groom, Nails or Others. If you have more than one Others, you can setup that up as Other Services. Click here for details. On the appointment screen, scroll ...
    • Multilocation - Confirmation emails

      Confirmation emails are sent as soon as you make the appointment. IMPORTANT: Kennel Connection also has the option to send confirmation text messages. Please contact Sales for more information. Sales@SupportConnectionLLC.com or 1-888-486-4343 option ...
    After-Hours Emergency Support
    For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET). 

    To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.

    If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day. 

    - Kennel Connection Desktop - Will not open on any machine including server. 
    - KC-Cloud - Cannot login/spinning and you've verified you have Internet.
    - KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
    - Hello-Groom - Cannot login/spinning and you've verified you have Internet.
    - Credit Card Processing - Cannot take payments at all from any method.
    - PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.

    *Utilizing the emergency support for non-emergencies will not receive a call back.
    *Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.