Multilocation - Recurring groom appointments

You can make recurring grooming appointments instead of having to make them one at a time.  

Recurring appointments are appointments on the same day of the week for every X weeks.  For example, you can setup a recurring appointment for Monday for every 6 weeks for 6 months.

You can only have one set of recurring appointments at a time.  If you make another recurring set, it will delete the current set and replace it with the new appointments.

For example, let's say your pet needs to come for a bath and groom every 6 weeks and we want to setup their appointments for the next 6 months.

On the appointment screen, click the Recur and enter 6 weeks for 6 months.

When you click OK to make the appointment, you will get this popup.  If you click YES it will delete the future appointments and replace them with this new set of appointments.

 If you click Cancel it will take you back to the appointment screen where you can modify the options or cancel the appointment.

• Related Articles

• Multilocation - Recurring daycare appointments

  You can create recurring daycare appointments at one time instead of having to enter them one at a time. You are only allowed to have one recurring set at a time. If you try to add another set, it will delete the current set (future appointments) and ...

• Multilocation - Groom notes

  Groom notes let you track important groom information for the pet. Open the pet card. Click on the Grooming tab. Groom notes are the default notes for this pet and will display on every appointment, across all locations. On the appointment screen ...

• Multilocation - Groom warnings

  You can enter a general warning that will display for all appointments, and a groom warning that will only show for grooming appointments. Open the pet card, enter the general warning here. Click on the Grooming tab and enter a warning here. The ...

• Multilocation - Advanced groom services

  Advanced groom services lets you have multiple different types of Bath, Groom, Nails and Other Groom services. You are able to add them as the primary service to the appointment instead of as an add-on Other Service. The name will display on the ...

• Multilocation - Condensed vs Standard appointment view

  There are two different appointment views available, and you can choose the one that works best with your appointment flow. This setting must be enabled for each location. Condensed View The condensed view is a tab layout, where it shows tabs for ...

After-Hours Emergency Support

For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET). 

To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.

If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day. 

- Kennel Connection Desktop - Will not open on any machine including server. 

- KC-Cloud - Cannot login/spinning and you've verified you have Internet.

- KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.

- Hello-Groom - Cannot login/spinning and you've verified you have Internet.

- Credit Card Processing - Cannot take payments at all from any method.

- PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.

*Utilizing the emergency support for non-emergencies will not receive a call back.

*Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.