Multilocation - Miscellaneous Settings, Extra Charges Settings, Discount Settings

Multilocation - Miscellaneous Settings, Extra Charges Settings, Discount Settings

You can set KC to charge extra or give a discount based on drop-off or pickup times for Boarding.  


Settings must be set for each location.



Click on Setup, System Options, Boarding tab.




In order for this to work, Adjust in/out time on pet check in/out must be checked.





Click on Boarding Settings tab.


Miscellaneous settings - These options will consider both the drop-off time for the arrival day and pickup time for the departure day.  You need to fill in all the information in order for it to work.


Please note:  In order for the Miscellaneous charges/discounts to apply, both the arrival and departure times have to follow the settings.  In other words, if you charge extra for pets who arrive before 12pm and departure after 2pm, the checkin and checkout time have to fall within your settings.  If the pet arrives before 12pm but departs before 2pm, the Miscellaneous charge/discount will not apply.


Check the box and choose whether this is a Charge or Discount.


Enter the amount, either a dollar amount or Day.  For example, you can say $10 or you can say 1/2 a day.  If the charge is $50 per day for boarding, 1/2 is $25.


The Desc field lets you put your own wording that will show on the invoice in the description field.


Choose the times for the drop-off and pickup.







If you choose Day, it will not be a separate line item on the invoice.  Instead, it will add it to the QTY of the boarding stay.  So if you choose 1/2 and the pet stays for 5 days, the invoice will shows 5.5 days of boarding, like below.






If you choose $ amount, there will be a separate line for the extra charge.







Extra charges - These options will let you charge extra based on drop-off or pickup times.


For example, I want to charge 1/2 day extra for pickups after 2pm.  I also want to put in a description of Late pickup fee.










Discounts - These options will let you give a discount based on drop-off or pickup times.


For example, I want to give a $25 discount to pets who check in after 3pm.










    • Related Articles

    • Multilocation - Estimates for boarding appointments

      You are able to create your own custom Estimate template. You can print or email the estimate. The template must be set for each location. To set your template, click on Financial, Estimate Settings. Please note: Only the super admin ID or employees ...
    • Multilocation - Discounts Setup

      The Discount screen allows you to add discounts for new clients, complete bill discounts, or module specific discounts. Discounts must be set for each location. Click on Setup, Discounts and Loyalty, Discount. Settings Enable new client discount - ...
    • Multilocation - Boarding Occupancy report

      There are several Occupancy reports for boarding. Please note: In order for these reports to pull data for past and future dates, the settings must be correct in Setup, System Options, Boarding. These settings must be set for each location. Setting ...
    • Multilocation - Setting up your options for Boarding, Grooming, Daycare and Special Services

      This document will explain the features of the Boarding, Grooming, Daycare, and Special Services modules and how you setup your options. Boarding Runs - You can assign runs, rooms, kennels, or cage to each boarding appointment. Kennel Connection will ...
    • Multilocation - Board packages

      You can create a boarding package and KC will count it down. Creating packages Packages must be created for each location. Click on Setup, Packages, Boarding Packages. Click on New Item to begin. Enter the code, name (this will show on the invoice), ...
    After-Hours Emergency Support
    For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET). 

    To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.

    If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day. 

    - Kennel Connection Desktop - Will not open on any machine including server. 
    - KC-Cloud - Cannot login/spinning and you've verified you have Internet.
    - KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
    - Hello-Groom - Cannot login/spinning and you've verified you have Internet.
    - Credit Card Processing - Cannot take payments at all from any method.
    - PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.

    *Utilizing the emergency support for non-emergencies will not receive a call back.
    *Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.