Multilocation - Groom prices by breed or weight class

Multilocation - Groom prices by breed or weight class

You have the option to charge grooming services by breed or weight class.


These options must be setup for each location.


Click on File, Lists, Breeds and enter prices here if you'd like to charge by breed. 
Click on each breed and enter a bath, groom, nails and othergroom rate.  Click Save after each one.
The system will default to charging by breed unless you enable to Charge by Weight Class.





To charge by weight class click on File, System Options, Grooming tab.


Check the box for 'Charge by weight'.





Click on Setup, Lists, Weight Classes.




Under each weight class, check the box if you want it to be charged by pet weight.  Enter a price.  Hit Save after each one.






Kennel Connection will charge in the following order.  It will check each step until it finds a price.


Default groom rates on pet card
Rates on Weight Classes tab
Rates in Breeds list
Rates in Inventory

Example 1:  Our pet Vinnie has default groom rates on his pet card.





KC checks the pet card first and will charge these default rates.





Example 2:  Our pet Bear is 55 lbs.  KC first checks Bear card but there are no default groom rates.  It next checks Weight Classes and will use the rates for BGNO.







Example 3:  Our pet Sugar is 90lbs German Shepherd.


KC checks her pet card but there are no default rates.  It next checks Weight Classes and finds a rate for BGN. 





There is no rate for Other so the next place it checks is the Breeds list.  There is no rate for Others.





It next looks at Inventory and will use the price for Others.










    • Related Articles

    • Multilocation - Multipet board rates by weight class

      You can set KC to charge by weight for boarding. You also have the option to set multipet rates. These rates must be set for each location. First, click on Setup, System Options, Boarding tab. Check the box for "Charge by pet weight" There is also an ...
    • Multilocation - Advanced groom services

      Advanced groom services lets you have multiple different types of Bath, Groom, Nails and Other Groom services. You are able to add them as the primary service to the appointment instead of as an add-on Other Service. The name will display on the ...
    • Multilocation - Departure services

      You are able to add departure services for Boarding and Daycare Departure services are Bath, Groom, Nails or Others. If you have more than one Others, you can setup that up as Other Services. Click here for details. On the appointment screen, scroll ...
    • Multilocation - Recurring groom appointments

      You can make recurring grooming appointments instead of having to make them one at a time. Recurring appointments are appointments on the same day of the week for every X weeks. For example, you can setup a recurring appointment for Monday for every ...
    • Multilocation - Setting up your options for Boarding, Grooming, Daycare and Special Services

      This document will explain the features of the Boarding, Grooming, Daycare, and Special Services modules and how you setup your options. Boarding Runs - You can assign runs, rooms, kennels, or cage to each boarding appointment. Kennel Connection will ...
    After-Hours Emergency Support
    For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET). 

    To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.

    If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day. 

    - Kennel Connection Desktop - Will not open on any machine including server. 
    - KC-Cloud - Cannot login/spinning and you've verified you have Internet.
    - KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
    - Hello-Groom - Cannot login/spinning and you've verified you have Internet.
    - Credit Card Processing - Cannot take payments at all from any method.
    - PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.

    *Utilizing the emergency support for non-emergencies will not receive a call back.
    *Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.