Multilocation - Employee User types

Multilocation - Employee User types

When adding employees, you are able to set different levels, depending on what access is needed.  





User Type Manager: This means the managers can change Multilocation & Client Portal settings, and view/add/change employees.

User Type Front Desk:  This means the employee has normal access rights and can approve/deny OLR appointments but are not able to change Multilocation/Client Portal settings. 


User Type Employee: This means the employee has no access to settings for Multilocation & Client Portal and is not able to approve/deny OLR appointments.


User Type Restricted Groomer:  This means the employee will only see their list of appointments and pets assigned to them and has no access to the Multilocation/OLR settings or appointments.

 

Ignore IP Restrictions: If checked, this specific employee will not be included in any IP address restrictions you may have setup. Unchecked means they abide by set IP restrictions.

 

Ignore Time Restrictions: If checked, this specific employee will not be included in any access time restrictions you may have setup. Unchecked means they abide by set time restrictions.


    • Related Articles

    • Multilocation - Adding employees and setting up Access rights

      The employee setup in Kennel Connections allows you to: Set up security levels Designate employees as bathers, groomers, and so on. Give each employee individualize access rights. Set schedules Make employees commission-able Employees must be added ...
    • Multilocation - Access Rights explained

      You are able to use Access Rights to allow or prevent employees from using a feature. If the box is checked, the employee has access. General List Setup - This allows employees to access Setup, Lists. They will be able to add new feedings, ...
    • Multilocation - Daycare Rooms/Types and Multipet rates

      Daycare Rooms/Types must be set for each location. You can set multipet rates for daycare bookings under File, Lists, Daycare Rooms or Types. You can set it up for both Full days and Half days. The first pet rate is the Full Day Rate and Half Day ...
    • Multilocation - Setting IP or Time restrictions for employees

      In some cases, you may want to set access restrictions for your employees, either based on times/days of the week or their internet connection. Please note: The super admin ID (the email used when setting up Cloud) cannot be restricted based on IP or ...
    • Multilocation - Daycare packages

      You can sell daycare packages to both the clients and his pets. You are able to setup full and half day packages. Step 1: Set your parameters. Parameters must be set for each location. Click on Setup, System Options, Daycare tab. If you are going to ...
    After-Hours Emergency Support
    For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET). 

    To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.

    If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day. 

    - Kennel Connection Desktop - Will not open on any machine including server. 
    - KC-Cloud - Cannot login/spinning and you've verified you have Internet.
    - KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
    - Hello-Groom - Cannot login/spinning and you've verified you have Internet.
    - Credit Card Processing - Cannot take payments at all from any method.
    - PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.

    *Utilizing the emergency support for non-emergencies will not receive a call back.
    *Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.