Multilocation - Discounts setup

Multilocation - Discounts Setup

The Discount screen allows you to add discounts for new clients, complete bill discounts, or module specific discounts.  


Discounts must be set for each location.


Click on Setup, Discounts and Loyalty, Discount.  





Settings


Enable new client discount - This will be automatically applied to the first invoice created for that client.  You can opt to remove it if needed.

Boarding - Long term discounts allows you to give your client a percentage or dollar amount off their boarding charge after X number of days.

Please note:  Only one discount will apply.  For this example below, if the pet stays 20 days, it will only apply the 14 day discount.  It will not apply the 5 and 14 days.



On the invoice, the new client discount populates here.  Click in the drop down and choose the blank space to remove it.





Long Term discount - In this example, the board rate of the appointment is $26 and it is applying a 20% discount for stays over 21 days.





Complete Bill

These discounts are applied to every item on an invoice.  You can have as many of these discounts as you would like.  Some examples are military discounts, senior discounts, employee discounts, and so on.

Hit New Item.  Enter the discount name, $ or %, amount, check the Active box and add an expiration date if needed.  Hit Save when done.






Complete bill discounts are chosen from the drop down menu on the invoice.








You can print a report for Complete Bill discounts at Reports, Revenue, Invoice Discount report.






Boarding, Grooming, Daycare


Here you can setup a discount for each module.  This is based on the number of appointments.  The discount is applied automatically but you are able to edit the amount on the invoice.

Hit New.  Enter the level name, check the Active box, enter how many visits, choose $ or % and enter the rate.  Hit Save when done.


After X visits is when you want the discount to apply.  If you put after 10 visits, the discount will be applied to the 11th invoice with boarding.  





Please note:  If you notice every pet is being discounted, check if you have it set for every 0 visits.  This will discount every invoice for every pet.  You'll need to delete the discount or adjust the number of visits.


In this example, the pet's boarding rate is $26 and the $10 discount applied.








    • Related Articles

    • Multilocation - Setting up your options for Boarding, Grooming, Daycare and Special Services

      This document will explain the features of the Boarding, Grooming, Daycare, and Special Services modules and how you setup your options. Boarding Runs - You can assign runs, rooms, kennels, or cage to each boarding appointment. Kennel Connection will ...
    • Multilocation - Estimates for boarding appointments

      You are able to create your own custom Estimate template. You can print or email the estimate. The template must be set for each location. To set your template, click on Financial, Estimate Settings. Please note: Only the super admin ID or employees ...
    • Multilocation - Daycare packages

      You can sell daycare packages to both the clients and his pets. You are able to setup full and half day packages. Step 1: Set your parameters. Parameters must be set for each location. Click on Setup, System Options, Daycare tab. If you are going to ...
    • Multilocation - Daycare package reports

      Click on Daycare Packages to learn how to setup and use daycare packages. You can track package expiration dates, how many package days are left and when a pet or client uses a package. Reports are printed by location. Daycare Days Used Listing tells ...
    • Multilocation - SMS Setup & Usage

      If you're reading this guide, odds are you have signed up for the two-way SMS/MMS (Text/Picture message) system. Let's get started! Part 1. Setup & Configuration As you're already aware, there are two pieces of this system. One on the KC side and one ...
    After-Hours Emergency Support
    For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET). 

    To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.

    If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day. 

    - Kennel Connection Desktop - Will not open on any machine including server. 
    - KC-Cloud - Cannot login/spinning and you've verified you have Internet.
    - KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
    - Hello-Groom - Cannot login/spinning and you've verified you have Internet.
    - Credit Card Processing - Cannot take payments at all from any method.
    - PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.

    *Utilizing the emergency support for non-emergencies will not receive a call back.
    *Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.