Hello-Groom's main dashboard can show you a lot of info in one space!
The dashboard is separated by three tabs. Awaiting Arrival, Checked-In & Checked Out. This allows you to view clients that have not arrived yet, pets that are checked in and pets that have already checked out and gone home.
The search field can search for any text on that dashboard such as first name, last name, groomer name, appointment times and more. It will filter as you search. Use the drop-down field to sort your dashboard based on a view you prefer.
The appointment icons contain info from the appointment or about the pet/client. Simply hover your mouse or tap for info.
Click the "Groom" button to access the appointment or use the (...) menu over to the right for more options.
For mobile clients (blue van) if they have an address listed on their account, you can simply tap the address from your smartphone to activate your native GPS app and be on your way.
The notification icon in the upper right will alert you to new online reservation appointments, new client signups, new SMS messages (if add-on is being used) and more.
Live Access Dashboard overview including tips & tricks
Live Access Dashboard Overview The Dashboard is your home screen and quick “go to” for an overview of the day. This screen has three tabs. Awaiting Arrival = pets that have not yet checked in Checked-In = pets that have checked in Checked-Out = ...
Hello-Groom offers a waitlist schedule. There may be times where you're fully booked but might want to add a client to the waitlist in case anything opens up. During the appointment creation, you can opt to "add to waitlist" which will add this ...
Hello-Groom Adding a Groom Appointment
There are a few ways to make appointments from Hello-Groom. 1. From the left-hand menu, expand the Grooming option and click the "Make Appointment" button. This will open the "Make New Appointment" window where you can search for the client, select ...
Hello-Groom Logging in to Hello Groom
To login to Hello-Groom, you must have an account created already. If you do, you'll have your own custom URL such as https://happypets.myhellogroom.com . Please navigate to that site on your computer or mobile device and you'll be brough to your ...
Hello-Groom Online Reservation Portal Design
Designing your own Client Portal page When it comes to your Client Portal, it needs to be exactly that. YOUR client portal. Even though this is a link to an external website, there's no reason you can't make it your own. Here you can design your own ...