Live Access - Default Services

On the pet card, you are able to add default feedings, medications and exercises so that they load onto every appointment made for this pet.  This is a great time saver if the pet gets the service every time.

Please note:  Default services will load for all appointment types (Boarding, Grooming, Daycare, Training, Special Services).  You'll need to delete the service(s) from the appointment if it doesn't apply to that module.

You are also able to add Default Services to the pet card in desktop Kennel Connection.  These will sync as you add/modify/delete services from desktop or Live Access.

Important:  If you add/modify/delete services on the pet card, this will not update an existing appointment.  You will need to edit the appointment to update the services there.  But the next new appointment you make for this pet will have the services loaded.

Open the pet card and click on Default Services.

Under each tab, hit Add New.

Choose the service from the drop down menu.

Choose when the pet is to receive the service by checking Morning, Afternoon, or Evening.

How much - instructions for the service

Rotation - how often the pet is to receive the service. 

If you put rotation 1 - the pet will receive the service every day of their appointment.

2 - the pet will receive the service every 2 days of their appointment.

3 - the pet will receive the service every 3 days of their appointment.

Rate - How much the service cost.

Hit Save.

Now every appointment made for this pet will automatically load these services.

• Related Articles

• Updating defaults for feedings, medications, exercises

  You can add default Feedings, Medications, Exercises to the pet card under the Services tab. Any services on the pet card will be automatically added to every appointment created for that pet. The Boarding module allows you to update these defaults ...

• Editable service grids for feedings, medications, exercises

  You have two options when adding feedings, medications and exercises to appointments. You can set Kennel Connection to allow employees to type in these services or you can set the program to only allow them to choose services that have been ...

• Feedings, Medications, Exercises

  You can add feedings, medications and exercises to appointments. You can also print reports for each service. These steps will be for feedings. You will follow the same steps for medications and exercises. Click on Editable service grids to learn ...

• Feedings, Medications, Exercises - Not invoiceable

  You can mark individual feedings, medications and exercises as not invoiceable.  This will allow you to add the service to the booking and have it print on the schedule but it won't be included on the invoice. Click on File, System Options, Invoice ...

• Feedings, Medications, Exercises - Service time definitions

  You are able to set service time definitions for feedings, medications and exercises. If the checkin or checkout times falls outside of your service time definitions, Kennel Connection will not charge for that service. Click on File, Business Info, ...