You can set a client or pet as inactive by checking that box on the right side of their client or pet card.
Client card:
Pet card:
If you make one pet of the family inactive, you can open the client card, Pets tab to see it listed there. It will be highlighted in green.
On the client explorer, you have checkboxes to see Inactive clients and pets.
If you check the Clients box, it will display only clients marked as inactive.
If you check the Pets box and do not check the Clients box, it will show all active clients and all their pets, whether they are active or inactive. Inactive pets display in pink.
You can search for inactive clients and pets by checking that box on the search screen.
Some reports can be printed for inactive clients, such as Reports, Lists, Customer List.