There may come a time where you may need to know a devices public IP address to add it to your white list of allowed IPs’ that can connect to your Live Access service. If you have any devices that run on 4G or 5G and NOT on a Wi-Fi network, those devices will have their own public IP address and you’ll need to add them to the white list. Here’s how to obtain the public IP address from a 4G or 5G device NOT CONNECTED to Wi-Fi.
4. Contact your Live Access admin and ask them to add your IP address to the white list inside the Live Access admin settings so you’ll be able to connect when not on a Wi-Fi network.