How can I get Live Access to look like an app on my phone?
Good questions. We didn't develop an actual iPhone or Android app for this as all that does is create multiple projects that all do the same thing and introduce another level of complexity that's simply not needed these days. Live Access is fully responsive meaning that it will conform to whichever size device you use. We agree though, its nice to have a button on your smart phone you can click to get right to what you need. Check out this article and you'll be good to go!
Saving The Live Access/Client Portal Website As a Shortcut on Your Mobile Device Home Screen
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Live Access setup guide (Detailed)
Kennel Connection Live Access Setup Guide **This is a detailed setup guide that includes step by step instruction. If you would prefer a basic setup guide, please click here to redirect: Kennel Connection Live Access Basic Setup Guide** Welcome ...Getting started using Live Access
Welcome to the Kennel Connection Live Access Getting Started Guide. Here you'll find some helpful info and some links to knowledgebase articles that will help you get the ball rolling. Many want to know what's different about our Live Access VS other ...Installing Live Access as an app to Windows 10
Please note this articles applies only when using Microsoft Windows 10 with the Edge Chromium browser. If you're updated on Windows 10 you should already have this browser installed. Try searching your start menu for "edge". The icon will look like ...Auto-formatting phone numbers for new clients
If you would like to have the system auto-format the phone numbers that new clients enter when registering through the Client Portal, navigate in Live Access to OLR settings, General and choose the hyphenated option and click save. This way if a ...Live Access system requirements
Live Access/Client Portal System Requirements Host Computer Windows based PC or server running your Kennel Connection SQL database that does not go to sleep or get shut down. (1 reboot weekly to reduce general resource usage is still recommended ...
After-Hours Emergency Support
For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET).
To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.
If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day.
- Kennel Connection Desktop - Will not open on any machine including server.
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- KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
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