OLR Product Setup

Hello-Groom OLR Product Setup

*Note that screenshots may depict other modules besides Grooming. With Hello-Groom, you'll only see the Grooming module. Please contact Sales@KennelConnection.com if you wish to move to Kennel Connection software for more modules. 

OLR Product setup

If you're going to allow your customers to choose from products you offer when creating their bookings, you'll need to configure the product items first. 



When adding products, they must already be added in Setup, Inventory as this is where it will pull the item from. If you have not already setup your inventory items, you should go do that now. Once added, return to the OLR setup. 


  • On the products page, click "Add New" to create a new row.

  • If this will be "active" meaning available for your customers to choose during an OLR, place a check mark in the active box.

  • Click in the "linked item" field and your inventory items will populate. Choose the proper one.  This is a requirement or it won't invoice properly.

  • Set your title which your clients will see

  • Set your description which your clients will see

  • Set your rate

  • Choose to show price to customers or not.


Your editing view:




Your customers view when making a reservation:




Once you have a list of products, you can use the up/down arrows to re-organize your list if you wish.


Note that in the image above, the text below the "Please select", is custom. To edit this text, in your OLR settings click the "Customize Pages" tab to edit that text. 


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