Hello-Groom Appointment Cancellation Notifications
*Note that screenshots may depict other modules besides
Grooming. With Hello-Groom, you'll only see the Grooming module. Please
contact Sales@KennelConnection.com if you wish to move to
Kennel Connection software for more modules.
Appointment cancellation notifications
If you would like to receive emails whenever a customer cancels an appointment through their Client Portal system, please navigate in your Hello-Groom, to Online Reservations, OLR Settings, General Settings tab, Email Settings tab and enable the cancellation notification shown here:
Don't forget to save your changes.
Once this is set, you'll receive email notifications to the email address/s you entered whenever a customer cancels their appointments through the Client Portal.
Related Articles
Hello-Groom Email & Notification options for OLR (Confirm/deny & Staff notifications)
*Note that screenshots may depict other modules besides Grooming. With Hello-Groom, you'll only see the Grooming module. Please contact Sales@KennelConnection.com if you wish to move to Kennel Connection software for more modules. Email & ...Hello-Groom OLR Appointment Questions
*Note that screenshots may depict other modules besides Grooming. With Hello-Groom, you'll only see the Grooming module. Please contact Sales@KennelConnection.com if you wish to move to Kennel Connection software for more modules. OLR - Appointment ...Hello-Groom Appointment approval emails for OLR
*Note that screenshots may depict other modules besides Grooming. With Hello-Groom, you'll only see the Grooming module. Please contact Sales@KennelConnection.com if you wish to move to Kennel Connection software for more modules. Appointment ...Hello-Groom OLR Notices Setup
*Note that screenshots may depict other modules besides Grooming. With Hello-Groom, you'll only see the Grooming module. Please contact Sales@KennelConnection.com if you wish to move to Kennel Connection software for more modules. OLR Notices setup ...Hello-Groom - OLR Contracts
You are able to set OLR appointments to use the same contract as desktop KC or use a special one just for OLR. You can also require that your customer e-sign the contract. This will be saved against the appointment so you can refer to it later or ...