Hello-Groom - Schedules no longer display colors

Hello-Groom - Schedules no longer display colors

If you notice that the schedule no longer displays color, you just need to click the Status button to enable.


    • Related Articles

    • Hello-Groom Pages to Display

      *Note that screenshots may depict other modules besides Grooming. With Hello-Groom, you'll only see the Grooming module. Please contact Sales@KennelConnection.com if you wish to move to Kennel Connection software for more modules.  OLR - Pages to ...

    • Hello-Groom - Advanced groom services

      Advanced groom services lets you have multiple different types of Bath, Groom, Nails and Other Groom services. You are able to add them as the primary service to the appointment instead of as an add-on Other Service. The name will display on the ...

    • Hello-Groom Grooming Calendar Overview

      The grooming calendar allows many different views & options making life easy for scheduling and reviewing! View all groomers at a time or select individuals. View by shop, mobile or all. Assign colors to breeds and to groomers for easy color-coded ...

    • Hello-Groom OLR Notices Setup

      *Note that screenshots may depict other modules besides Grooming. With Hello-Groom, you'll only see the Grooming module. Please contact Sales@KennelConnection.com if you wish to move to Kennel Connection software for more modules.  OLR Notices setup ...

    • Hello-Groom Accessing Reports

      Hello-Groom has many vital reports you can access. For grooming reports, click the grooming option on the left-hand menu and click reports. Once you choose the report you wish to print, it will display the prompt where you can choose report options. ...
    After-Hours Emergency Support
    For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET). 

    To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.

    If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day. 

    - Kennel Connection Desktop - Will not open on any machine including server. 
    - KC-Cloud - Cannot login/spinning and you've verified you have Internet.
    - KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
    - Hello-Groom - Cannot login/spinning and you've verified you have Internet.
    - Credit Card Processing - Cannot take payments at all from any method.
    - PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.

    *Utilizing the emergency support for non-emergencies will not receive a call back.
    *Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.