Hello-Groom - Confirmation emails

Hello-Groom - Confirmation emails

Confirmation emails are sent as soon as you make the appointment.  


IMPORTANT:  Hello-Groom also has the option to send confirmation text messages.  Please contact Sales for more information.  Sales@SupportConnectionLLC.com or 1-888-486-4343 option 1.


Please note:  Confirmation emails only apply to new appointments.  If you are modifying an appointment, the confirmation email will not be resent.


Click on Setup, Business Info, Email tab.  



Under Grooming, check the first checkbox, 'Send appointment confirmation email'. 


You can enable any of the other options as needed.


The three boxes are so you can add any additional information for your clients.  Examples would be if you want to include your cancellation policy or give your pickup/dropoff times.





    • Related Articles

    • Hello-Groom Appointment approval emails for OLR

      *Note that screenshots may depict other modules besides Grooming. With Hello-Groom, you'll only see the Grooming module. Please contact Sales@KennelConnection.com if you wish to move to Kennel Connection software for more modules.  Appointment ...

    • Hello-Groom - Configuring Hello-Groom To Send Email

      Configuring Hello-Groom To Send Email To configure Hello-Groom to send email, you'll need to go to Setup>Business Info>Email: You will then need to look up the SMTP Server settings for your specific email account. If you are using a Gmail account, ...

    • Hello-Groom - Business Info

      The Hello-Groom business info section allows you to add important business info such as address and tax settings, operating hours, email settings and more.  Navigate to the setup menu item and choose Business Info.  Business Info Tab The first tab ...

    • Hello-Groom - Welcome emails

      You can set Hello-Groom to send welcome emails when creating new client records. Hello-Groom will send the email once you hit Save on a new client record. Click on Setup, Business info, Emails tab. Scroll down to Welcome email. Click the box for ...

    • Hello-Groom Require Vaccination Approval

      *Note that screenshots may depict other modules besides Grooming. With Hello-Groom, you'll only see the Grooming module. Please contact Sales@KennelConnection.com if you wish to move to Kennel Connection software for more modules.  How can we make ...