Hello-Groom: Adding blocked time

Hello-Groom: Adding blocked time

To set Blocked time, click on Grooming, Calendar.



Right click on a day and hit Add Blocked Time.



Choose the employee, date, times and add a reason if desired.



The blocked time will display if you have the calendar sorted to that employee.



If you make an appointment that falls over this blocked time, you will get this message.

    • Related Articles

    • Hello-Groom Adding Employees

      Adding employees in Hello-Groom is easy! Simply login to your Hello-Groom account and click on the Setup menu on the left. Choose Employees. Note that if you have the "use administrative login" system option enabled, it will check for access rights ...

    • Hello-Groom Adding a Groom Appointment

      There are a few ways to make appointments from Hello-Groom. 1. From the left-hand menu, expand the Grooming option and click the "Make Appointment" button. This will open the "Make New Appointment" window where you can search for the client, select ...

    • Hello-Groom Waitlist

      Hello-Groom offers a waitlist schedule. There may be times where you're fully booked but might want to add a client to the waitlist in case anything opens up. During the appointment creation, you can opt to "add to waitlist" which will add this ...

    • Hello-Groom OLR Feeding Setup

      *Note that screenshots may depict other modules besides Grooming. With Hello-Groom, you'll only see the Grooming module. Please contact Sales@KennelConnection.com if you wish to move to Kennel Connection software for more modules.  OLR Feedings setup ...

    • Hello-Groom Adding OLR Link to your Business Website

      Adding a Client Portal/OLR link to your business website To add a link to your business website so your clients have quick access to the Client Portal, you can simply hyperlink some page text or a button on a page or your main site menu to redirect ...
    After-Hours Emergency Support
    For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET). 

    To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.

    If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day. 

    - Kennel Connection Desktop - Will not open on any machine including server. 
    - KC-Cloud - Cannot login/spinning and you've verified you have Internet.
    - KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
    - Hello-Groom - Cannot login/spinning and you've verified you have Internet.
    - Credit Card Processing - Cannot take payments at all from any method.
    - PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.

    *Utilizing the emergency support for non-emergencies will not receive a call back.
    *Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.