Grooming packages
You can create Grooming packages and Kennel Connection will count them down. You can create a package for Groom, Nails, Bath, Other Groom. For this article, we will create a Nail Trim package.
Click on New Grm Package.
Click the "..." button.
Click the System option at the bottom right.
Choose Nail Trim from the menu.
Enter the code, name (this will show on the invoice), price and how many Nail Trims are in the package. Hit Save when done.
You can sell a package to the client card or pet card. When you sell it on the client card, it covers any pet that client has. When you sell it on the pet record, it covers only that pet.
The way Kennel Connection works is this: When it's time to take a service off the package, it looks first at the pet's card. If there is a package there with a service available, it will be deducted here. If there is no service available on the pet card, it next looks at the client card. If there is a service available, it will be deducted here. If there is no service available on the client card, the pet will be charged on the invoice.
Selling a grooming package
Open the pet card, click on Notes, Packages tab.
Click the Add button. On the invoice that pops up, enter your Quantity (Qty), click on the code field. Click the arrow that appears.
All packages in your system will be listed. Choose the correct one. You can sell multiple packages at the same time.
Please note:
You cannot add other items to this invoice besides packages. However, if you hit OK and save the invoice, you are able to reopen it and add other items.
You can Take Payment/Pay now or hit OK to save the invoice.
When you look at the client and/or pet card, you will see the package listed with how many services are left.
Adjusting packages
There are four options on this screen. Add, Mod (Modify), Del (Delete), Reload
Reload is a shortcut method of selling the same package. Click on the package to highlight it. When you hit Reload, it will ask if you want to reload this package.
If you click YES to the prompt, an invoice will popup with the package already listed.
You can hit OK to save, or Take Payment/Pay now.
The package will now be reloaded on the pet/client card.
Expiration dates on packages
You have the option to add an expiration date to any package. Once the package hits that date, it is no longer valid. Even if there are services still available, Kennel Connection will not apply them to invoices because the package is expired.
You can adjust the expiration date by hitting the Mod button and adjusting the date.
Using grooming packages
Now you are ready to make an appointment and use the package.
On the appointment screen, click the box for Nails. The screenshot below is a departure service for a boarding appointment.
For our example, we have Phoebe, with two pets, Bear and Dakota.
Dakota has no package on his card.
Phoebe has no package on her card.
Both pets were marked for a nail trim.
Bear will have one service deducted from his package.
Since Dakota doesn't have a package on his pet card, Kennel Connection next looks at Phoebe's card. Since there is no package available, Dakota will be charged for this service on the invoice.
When you look at Bear's card, you will see his package is decreased by 1.
Related Articles
OLR Grooming - Services explained
Here on the grooming services section you can add in special options to upsell during a booking. They must be already added as "Other services" in KC desktop before you can choose them to add to this services list. Click the "Add New" button, choose ...Online Reservations Settings - Grooming
To start using the OLR system, you'll first want to go through each setting and enable/disable/add/remove or modify what you need to allow your system to run efficiently for your business. Here is a quick overview of the Grooming settings pages. For ...OLR Grooming - Choose groom services explained
In this section, you can add groom services that you want your customers to be able to choose from when making an OLR. KC desktop has the default choices of Bath, Groom, Nails or Other as well as "Other services" but you can add your own items now in ...Daycare packages
You can sell daycare packages to both the clients and his pets. Depending on your settings, KC will deduct a day at check in or check out. Step 1: Set your parameters. Click on File, System Options, Daycare tab. If you only going to use Full day ...Boarding packages
You can create a boarding package and KC will count it down. Creating packages Click on File, Packages, Boarding Pkgs. Click on New Brd Package. Enter the code, name (this will show on the invoice), price and how many days/nights are in the package. ...