Gmail 5.7.9 Application-specific password required
If you get an error when trying to use your Gmail or Google account in Kennel Connection that has this error (usually towards the bottom of the error log)
534-5.7.9 Application-specific password required. Learn more at
534 5.7.9 https://support.google.com/mail/?p=InvalidSecondFactor s5sm2102188qkg.88 - gsmtp
Failed to login using LOGIN method
Failed to connect to SMTP server.
This means you have 2-Step verification enabled for your account. 2-Step verification means that when you try to login to your email account from an unknown device or software, a text message or similar is sent to your phone number with a code. You must then take that code and enter it in the field to complete your login to your account.
Kennel Connection does not work with 2-Step verification enabled so you have two options:
1. Disable 2-Step verification inside your Gmail/Google account settings.
2. Create an app specific password which is referenced in the error log with the URL listed above and here:
https://support.google.com/mail/?p=InvalidSecondFactor
You must then take that app password you created and enter it in the KC, File, Business Info, Email settings, password field to solve the issue.
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