Error 550, invalid user address, when sending text messages

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• Text messaging

  You are able to send text messages to your clients and send text confirmations and reminders. Before you can send emails, you must first configure KC to send emails. Click here for instructions. Open the client card, General Information tab. Enter ...

• Text message character restrictions

  When sending text messages through Kennel Connection, you may have noticed or some clients may have reported that they only receive part of the message.  Text messages are sent as SMS (Short Message Service) and most carriers have restrictions on how ...

• Error "Your message cannot be delivered. Reason: Rejection greeting returned by server" when sending text messages

  When you send a text message through Kennel Connection, the message is sent to the client's carrier's server (Verizon, for example). That's all that KC does. It's up to the carrier to send the message to your clients. This error means that the ...

• Error: Message Failed to Send - Email Errors When Sending from Live Access

  When sending emails from Live Access including appointment confirmations, sending signup links to clients and other, you have the option to use the MyKCApp.com email server OR use KC Desktop Email Confirmation settings. Since Live Access is a hybrid ...

• Looking up text message address

  If you need to find out the proper address for a text message to email from Kennel Connection please see below:   We do not have a list of all of these servers. Our recommendation for the quickest way to find what server you should be using is to ...

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