Error 429, active x component can't create objects, when creating invoices and receipts

Error 429, active x component can't create object, when creating invoices or receipts

This error occurs when you have the QuickBooks DirectLink set for automatic sync but QuickBooks is not installed on this computer.


QuickBooks needs to be installed on every computer on your network if you are going to set it to automatic sync.  You don't need the company file on each machine, but QuickBooks has to be installed because the sync requires components of QuickBooks to function.


You can opt to disable the automatic sync and do a manual sync at the end of the day.  With this option, QuickBooks only needs to be installed on the computer with the database.


Click on File, Business Info, QuickBooks DirectLink tab.


Check the box for "Disable QuickBooks DirectLink".



Error 429



To do a manual sync, click on Utililtes, QuickBooks DirectSync.

    After-Hours Emergency Support
    For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET). 

    To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.

    If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day. 

    - Kennel Connection Desktop - Will not open on any machine including server. 
    - KC-Cloud - Cannot login/spinning and you've verified you have Internet.
    - KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
    - Hello-Groom - Cannot login/spinning and you've verified you have Internet.
    - Credit Card Processing - Cannot take payments at all from any method.
    - PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.

    *Utilizing the emergency support for non-emergencies will not receive a call back.
    *Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.