Error 383, Text property is read only, when booking multiple pets

Error 383, Text property is read only, when booking multiple pets

This error is caused by regional time settings in Windows.


Remedy:  

  • Close Kennel Connection and open the Windows Control panel.
  • Locate the "Region" or "Regional" settings.
  • Once inside, at the bottom, click on "additional settings" then at the top of "additional settings," click on the "Time" tab.
  • You will need to change your A.M and P.M. settings to AM and PM.  There can't be any . (periods) in between.
  • Once you change it to the AM and PM, click apply and ok.
  • Close the control panel and reopen Kennel Connection.  You will now be able to book the appointment.

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