Error 3704, operation is not allowed when object is closed

Error 3704, operation is not allowed when object is closed

This error means that Kennel Connection on this computer cannot find the object you are attempting to modify or open.  This usually stems from a network drop where KC loses connection to the database and cannot open the record in time.


The network drop may be so fast that you don't notice it and it may not even close KC at the time.  The computer may reconnect on its own, or you may have to reboot the computer to get it to reconnect.  KC does not control your network nor does it have the ability to disconnect it.  If this is a continual problem, you will need to contact a local network technician to determine why this computer cannot stay connected to the network.  It could be a network issue or it could be something on this computer that won't allow it to stay connected.  There is no setting in KC for the network connection so we will be unable to assist.


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    - Kennel Connection Desktop - Will not open on any machine including server. 
    - KC-Cloud - Cannot login/spinning and you've verified you have Internet.
    - KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
    - Hello-Groom - Cannot login/spinning and you've verified you have Internet.
    - Credit Card Processing - Cannot take payments at all from any method.
    - PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.

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