Error 339, component OCX not correctly registered
The antivirus program or another process on your machine has blocked the installation of the .OCX or .DLL file
Please note: The User Account Controls must be disabled for Windows Vista, Windows 7, Windows 8 and Windows 10 machines. Click the correct link:
Disable UAC on Windows Vista/7
In this example, BCSCCADO.OCX was used. Replace that with the name of the .OCX or .DLL file that is showing on your error message and proceed with the following directions.
1. Determine your version of Windows:
Windows XP, Vista & 7: Click Start, right click on Comptuer, click Properties.
Windows 8: Move your mouse to the upper right hand corner of the screen to bring up the menu bar. Choose "search", type in "computer" (without the quotations). Right mouse click on "computer" over to the left and at the bottom choose "properties".
Note the system type: 32 or 64-bit system. Windows XP is 32 bit.
2. On the computer that is experiencing the 339 error, you will need to open the command prompt.
>Windows XP: Click Start, Run, type in CMD. Click OK.
>Windows Vista/7: Click Start, Accessories, right mouse click on Command Prompt and choose "Run as administrator".
>Windows 8: Move your mouse to the upper right hand corner of the screen to bring up the menu bar. Choose "search". Type in "command" (without the quotations). Right click on "command prompt" over to the left. At the bottom of the screen, click on "Run as administrator".
For 32 bit machines only. Scroll down for 64 bit machines.
- In the command prompt window, type the following: Regsvr32 bcsccado.ocx
- Press enter.
Please note: bcsccado.ocx is used an example. Populate that file name with the one giving you the error.
If successful, you will get an error similiar to this:
Click OK, close out of the command prompt and open Kennel Connection.
For 64 bit machines only
- In the command prompt window, type the following: Regsvr32 C:\windows\syswow64\bcsccado.ocx
- Then press enter.
Please note: bcsccado.ocx is used as an example. Populate that file name with the one giving you the error.
If successful, you will get the 'succeeded' message shown above.
Click OK, close out of the command prompt, and open Kennel Connection.
Related Articles
Error 429, active X component can't open object after installing KC on a new computer
This is a Windows issue. It means that something on the computer is preventing the active X component needed by the software from registering properly. Without that component, Kennel Connection cannot function. Please note: This is not being ...Error "Database error: The server principal is not able to access the database under the current security context" when attempting to backup the database
This error means there is a permission issue when attempting to backup. It can be due to Windows permissions on the drive you attempting to backup to, or some security setting in Windows changed for the database files themselves. Right click on the ...Error "Data provider returned an E_FAIL status" when using KC
If this is a workstation, try the same action on the main computer/server. If the error does not happen, it was most likely due to a network drop, even one that only lasts a moment. Try the action again on the workstation. If you continue to get the ...Error 9, subscript out of range, when opening the Calendar
The regional settings on your computer do not match the date/time format within Kennel Connection. In Kennel Connection, click on File, System Options, Global tab. Confirm the selection you have entered for date format. Click OK to close the window ...QBDL error Error 6, overflow
This is usually caused by having too many numbers in the QTY field of an invoice (the QTY field says 2050000 for example). KC should tell you the invoice getting the error. Go to Accounting, Invoices, open the Invoice and make sure the QTY field has ...