Error 1907: Could not register font. Verify that you have sufficient permissions to install font
This error can happen when printing barcode labels. This is a Microsoft error, not a Kennel Connection error. Below are a few websites that list information on this error. If this doesn't help, you will need to contact a local technician for more assistance.
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Barcode label sheets printing large numbers that get cut off
When printing barcode labels, Kennel Connection prints large numbers that get cut off. You are missing a font file UPCA.ttf on your computer. Contact support for the file and directions. Support@SoftwareConnectionLLC.com or 1-888-486-4343 x option 2.Barcode type
The barcode type Kennel Connection recognizes is UPC-A in the US or the European 13 digit.Error Cannot find or create the font X. Some characters may not display or print correctly when exporting reports to PDF
This error means that something removed this font from Windows, usually the antivirus. You can disable the antivirus and repair or reinstall Kennel Connection. Make sure you backup your database and Pix/KCDocs/Receipts folders if you are attempting a ...Reports showing dots for business name or font error screen
If you are trying to print reports from KC desktop and part of your header info shows as dots like this: Or you see any errors like this: You are missing the walkway fonts on your machine. Please close Kennel Connection on that computer and save the ...Zebra DS2208 Barcode Scanner Setup
This 2D scanner is designed for all types of retail environments and scans very aggressively at all angles, in all light conditions, and on most forms of media including cell phone screens. This scanner was built with future proofing in mind where it ...
After-Hours Emergency Support
For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET).
To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.
If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day.
- Kennel Connection Desktop - Will not open on any machine including server.
- KC-Cloud - Cannot login/spinning and you've verified you have Internet.
- KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
- Hello-Groom - Cannot login/spinning and you've verified you have Internet.
- Credit Card Processing - Cannot take payments at all from any method.
- PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.
*Utilizing the emergency support for non-emergencies will not receive a call back.
*Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.