Editable service grids on feedings, medications and exercises

Editable service grids for feedings, medications, exercises**

You have two options when adding feedings, medications and exercises to appointments.  You can set Kennel Connection to allow employees to type in these services or you can set the program to only allow them to choose services that have been previously setup in Lists.

 

The downside to letting employees type in services is if the service is not spelled exactly the same way each time, KC will make a separate entry in Lists for each time it is spelled differently.  You could potentially end up with a list with multiple entries of the same services.

 

To allow your employees to type in the services:

 

Click on File, System Options, Global tab.

 

To let employees type in the services on the appointment screen, click the box for "Enable editable service grids on bookings".

 

 

To require that employees only use what you have entered in Lists, leave the box unchecked.

 

On the appointment screen, there will be Add, Modify, Delete buttons.  Employees will need to click the Add button and choose the service from the drop down.

 

 

 

You can also restrict your employees' access to Lists by setting the appropriate access rights in the Employee setup.  Click here for instructions.

 

Please note:  Lite users do not have access to Employees.  If you would like to upgrade to the Standard version, contact Sales at Sales@SoftwareConnectionLLC.com or 1-888-486-4343 x option 1.

 

    • Related Articles

    • Feedings, Medications, Exercises

      You can add feedings, medications and exercises to appointments. You can also print reports for each service. These steps will be for feedings. You will follow the same steps for medications and exercises. Click on Editable service grids to learn ...

    • Feedings, Medications, Exercises - Service time definitions

      You are able to set service time definitions for feedings, medications and exercises. If the checkin or checkout times falls outside of your service time definitions, Kennel Connection will not charge for that service. Click on File, Business Info, ...

    • Feedings, Medications, Exercises - Not invoiceable

      You can mark individual feedings, medications and exercises as not invoiceable.  This will allow you to add the service to the booking and have it print on the schedule but it won't be included on the invoice. Click on File, System Options, Invoice ...

    • Feedings, Medications, Exercises - Charge by day or Charge by service

      You have the option to Charge by Day or Charge by Service for Feedings, Medications and Exercises. If you have it set to Charge by Day, then no matter how many times a pet gets the service during the day, Kennel Connection will only charge once. If ...

    • Feeding, Medications, Exercises schedules

      You can print a report for feedings, medications and exercises for all modules except Petsitting. To print this report, you must have the schedule opened. Then click on Reports, module, Feeding schedule, Medication schedule, or Exercise schedule. You ...
    After-Hours Emergency Support
    For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET). 

    To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.

    If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day. 

    - Kennel Connection Desktop - Will not open on any machine including server. 
    - KC-Cloud - Cannot login/spinning and you've verified you have Internet.
    - KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
    - Hello-Groom - Cannot login/spinning and you've verified you have Internet.
    - Credit Card Processing - Cannot take payments at all from any method.
    - PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.

    *Utilizing the emergency support for non-emergencies will not receive a call back.
    *Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.
    Please view support agreement for more information