Employee column on calendar

Employee column on Calendar

You can now view each employee's schedule on the calendar.

Click on Grooming, Calendar.



Click on Groomer (circled in red).  Then it will show a column for each groom (circled in blue) with their list of appointments for the day.


    • Related Articles

    • Adding individual employees to Live Access

      There are two different ways you can add users to Live Access. Individually and in bulk. Users MUST already be added to Kennel Connection desktop as employees before you can add them to Live Access. Live Access will respect all employee access rights ...
    • Suspending or blocking employees from Live Access

      At any time you can suspend or block employees from logging in to Live Access.  As a manager or admin login to Live Access.  On the menu, click Manage, user list.  Locate the employee you wish to suspend or block and click the edit pencil.  In the ...
    • Getting started using Live Access

      Welcome to the Kennel Connection Live Access Getting Started Guide. Here you'll find some helpful info and some links to knowledgebase articles that will help you get the ball rolling. Many want to know what's different about our Live Access VS other ...
    • Assigning grooming services to employees

      You are able to assign specific employees to groom services for Bath, Groom, Nails and Others. You can also set the maximum number of appointments per employee. Please note: Lite users do not have access to the Employee setup. If you would like to ...
    • Can my employees see their schedules on Live Access?

      Yes! Currently they can login to Live Access, click on User Tools and then My Details. This will bring up the schedule options. They can click last week, this week or next week and their schedule will display on the screen.  Few things to note ...
    After-Hours Emergency Support
    For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET). 

    To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.

    If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day. 

    - Kennel Connection Desktop - Will not open on any machine including server. 
    - KC-Cloud - Cannot login/spinning and you've verified you have Internet.
    - KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
    - Hello-Groom - Cannot login/spinning and you've verified you have Internet.
    - Credit Card Processing - Cannot take payments at all from any method.
    - PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.

    *Utilizing the emergency support for non-emergencies will not receive a call back.
    *Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.