Hello-Groom - Employees Showing Suspended
Employee Showing Suspended In Hello-Groom
If your employees are attempting to login to Hello-Groom and see this message:
It means their account in Hello-Groom has been marked as suspended.
Find someone with manager or full admin access to login to Hello-Groom, navigate to Setup, Employees, locate the employee in question and select/edit that employee. You should see the login status as "Suspended."
set their account to active:
Save your changes and this employee will now be able to login.
Hello-Groom Adding Employees
Adding employees in Hello-Groom is easy! Simply login to your Hello-Groom account and click on the Setup menu on the left. Choose Employees. Note that if you have the "use administrative login" system option enabled, it will check for access rights ...
Hello-Groom Logging in to Hello Groom
To login to Hello-Groom, you must have an account created already. If you do, you'll have your own custom URL such as https://happypets.myhellogroom.com . Please navigate to that site on your computer or mobile device and you'll be brough to your ...
Hello-Groom SMS/Text Messaging Setup & Usage
SMS Setup & Usage Fully unlimited two-way text and picture messaging is a paid add-on for Hello-Groom. Please click HERE to begin the signup process. If you have already signed up for the SMS add-on, let's get started! Part 1. Setup & Configuration ...
Hello-Groom Main Dashboard Overview
Hello-Groom's main dashboard can show you a lot of info in one space! The dashboard is separated by three tabs. Awaiting Arrival, Checked-In & Checked Out. This allows you to view clients that have not arrived yet, pets that are checked in and pets ...
Hello-Groom - Setting up commissions
You are able to setup commissions, assign employees to services and print the commission report for your pay period. There are three steps in setting up commissions. Step 1 - Click on Setup, Employees. Click on Commissions. You can either enter an ...