Hello-Groom - Employees showing suspended

Hello-Groom - Employees Showing Suspended

Employee Showing Suspended In Hello-Groom


If your employees are attempting to login to Hello-Groom and see this message:



It means their account in Hello-Groom has been marked as suspended. 


Find someone with manager or full admin access to login to Hello-Groom, navigate to Setup, Employees, locate the employee in question and select/edit that employee.  You should see the login status as "Suspended." 


 set their account to active: 



Save your changes and this employee will now be able to login. 


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