Departure services included on confirmation email
You can opt to include departure service information to the confirmation email by clicking on File, Business Info, Email tab.
Under each tab for Boarding, Daycare and Training, there is a checkbox for "Include departure services in confirmation".
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Confirmation emails
Confirmation emails are sent as soon as you make the appointment. Please note: Confirmation emails only apply to new appointments. If you are modifying an appointment, the confirmation email will not be resent. Before you can send confirmations, you ...
Confirmation emails not being sent when using Gmail
If you are using Gmail or G Suite email settings in your Kennel Connection desktop and you send reservation confirmation emails, they may not be getting sent. If this is occurring, please do the following: Go into KC desktop and open File, Business ...
Reservation confirmations
All modules have the option to confirm an appointment and assign a confirmation number. Click on File, System Options, Global tab. Check the box for "Use confirmation numbers when confirming". There are two ways to confirm an appointment. Open ...
Error or no email sent when using KC desktop confirmation emails
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Appointment approval emails for OLR
For each module Boarding, Grooming and Daycare, you can choose how you want appointment approval/confirmation emails to send. To set this option up, login to your Live Access and go to Online Reservations and open the OLR Settings menu item. Under ...