Deleting inventory items
Editing or deleting inventory items and categories can cause issues when you run reports or try to sync to QuickBooks.
If you use the QuickBooks DirectLink, make sure you make changes after you have synced your information to QuickBooks and before creating additional invoices and receipts to transfer to QuickBooks. In addition, make sure QuickBooks has the identical inventory and/or category item after you have edited it in Kennel Connection. Otherwise you will get error messages when you sync.
To avoid issues with QuickBooks and reports, we suggest to not edit or delete inventory codes already existing in the system. Instead, create new inventory items and mark the old ones as Inactive. With this method, reports will still show past data accurately.
Click on File, Inventory. Click on the item and click the Inactive box. Hit Save when done.
Please note: You are unable to modify or delete the system codes of BOARD, GROOM, DAYCARE, etc., as these are needed for the program to function properly.
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