You can mark days as closed, holiday, vacation, other or Peak Season in Live Access. When you mark a day in Live Access, it will sync back to desktop Kennel Connection and vice versa.
You can setup extra charges based on holiday or peak season. Click on
this link for details.
Under each module, click on Calendar.
On the month view, click in this red rectangle where the date is. It will show a box called "Click to set status". Click on that box.
You will be able to choose the status needed.
Holiday: Employees will get a popup that this day is marked as Holiday and ask if they want to make the appointment anyway. You can setup an extra charge for dates marked as Holiday.
Vacation: Employees will get a popup that this day is marked as Vacation and ask if they want to make the appointment anyway.
Other: Employees will get a popup that this day is marked as Other and ask if they want to make the appointment anyway.
Peak Season: Employees will get a popup that this day is marked as Peak Season and ask if they want to make the appointment anyway. You can setup an extra charge for dates marked as peak season.
Business closed: Employees will get a popup that this day is marked as Closed and ask if they want to make the appointment anyway. Business closed marks all modules (whatever modules you have enabled in your system) as closed. This will also mark Boarding, Grooming and Daycare closed for Online Reservations. Your client does not see that you're closed. The dates will be grayed out so the client cannot choose them as a drop-off or pickup date.
In Online reservations, the date will be grayed out. In our example, the 11th is marked as Business Closed and the 12th is marked as Boarding closed.
Boarding closed: Employees will get a popup that this day is marked as Boarding closed and ask if they want to make the appointment anyway. Module closed only closes this module (Boarding) for Online Reservations. The other modules will still be open and available for OLR appointments.
Related Articles
Special rates: Holidays, peak season and daily rates
You are able to add Special Rates for each module. This is an additional rate that you charge pets for Sunday stays, for example, or for Peak Season appointments. Click on File, Lists, Special Rates. Enter your rates for each module. You can add a ...
Live Access - Estimates for boarding appointments
You are able to create your own custom Estimate template in Live Access. You can print or email the estimate. To set your template, click on Financial, Estimate Settings. Please note: Only the super admin ID or employees marked as Managers will have ...
Live Access setup guide (Detailed)
Kennel Connection Live Access Setup Guide **This is a detailed setup guide that includes step by step instruction. If you would prefer a basic setup guide, please click here to redirect: Kennel Connection Live Access Basic Setup Guide** Welcome ...
Getting started using Live Access
Welcome to the Kennel Connection Live Access Getting Started Guide. Here you'll find some helpful info and some links to knowledgebase articles that will help you get the ball rolling. Many want to know what's different about our Live Access VS other ...
Calender
The Calendar gives you an overview of appointments for the month for all modules. You can add/modify/delete appointments here, check them in/out, Add Belongings and so on. It also color codes the appointments to give you more information. Click on ...