Custom icons

You can create custom icons and add to the pet card.  These will display on the pet card, appointment screen, client explorer and dashboard/schedules.  You can also add messaging that will show when the pet is checked in and out.  Some examples would be medical issue, eats bedding, leash walk only and so on.

Click on Manage, Custom icons.

Click on Add.

Click on Select.

There you will have many options to choose from, in different categories.

Maybe you have a pet who needs to have his weight monitored during his stay.  Click on Medical and choose Weight.

Enter a title that will show when you hover your mouse over it.

Choose a color for the icon.

Enter alert messaging for checkin that explains to your staff what this icon means.

Enter alert messaging for checkout if your staff needs to perform a specific task related to this icon.  These alert messaging are not required.

Hit Ok.

Next, go into the pet card, click the down arrow beside the pet name, Add icon and choose the icon you'd like to display.  You can attach multiple icons to the pet card.

These will display on the pet card.  If you hover your mouse over the icon, it will display your title.

They will display on the appointment screen.

They will display in the client explorer.

They will display on the dashboard.

They will display on the schedule.

If you added checkin alert messaging, those will display when you check the pet in.

If you added checkout alert messaging, those will display when the pet is checked out.

• Related Articles

• Live Access - Custom Menu Setup

  You are able to create your own custom menus, hiding items you don't need and sorting items in order of importance. You are able to add sub-menu items as a main entry item for easier access. You can add as many menus as needed. You can create menus ...

• Mapped Drive Issues-Icons are missing, display as bubbles or words on a workstation/Printing Errors

  Icons are missing, display as bubbles or words on a workstation/Printing Errors Icons are missing or display as bubbles or words on a workstation or you have blank reports or network drive errors when opening KC software. Symptom: You are using ...

• Icons on Dashboard

  The Dashboard in Live Access has a column that show different icons. You can hold your mouse over each one to see details without having to open the appointment. Here are what they mean. - This means there is a client note on the client card. Desktop ...

• Adding a custom message to cancellation email

  You can add your own custom message for Cancellation emails by going to File, Business Info, Email tab, Special Emails tab, Cancellations tab. The message will apply to all modules. Please note: You must have confirmation emails enabled for the ...

• Disabling SmartScreen filter in Windows 10

  From your desktop, press the Windows key  + X on your k eyboard to bring up the administrative menu.  Choose "Control Panel" or use the search bar built into the task bar and search for "Control Panel". In the upper right hand corner of the control ...