Create next appointment is deleting out the current appointment for Grooming
When you right click on a grooming appointment and choose Create Next Appointment, you also have the option to make recurring appointments. However, if you do not change the date on the appointment, Kennel Connection will delete the current appointment and replace it with a recurring one. This will cause issues if today's appointment is already checked out and invoiced. Choose a different date, even just the next day, before setting up the recurring appointments.
Related Articles
Grooming packages
You can create Grooming packages and Kennel Connection will count them down. You can create a package for Groom, Nails, Bath, Other Groom. For this article, we will create a Nail Trim package. Click on File, Packages, Grooming pkgs tab. Click on ...OLR general Grooming settings explained
Here is an overview of some of the settings for the grooming module. General Settings Allow clients to make appointments. This option enables or disables the ability for your customers to choose "Grooming" in the OLR system. If you need to turn ...Grooming reminder interval
The Grooming reminder interval on the pet's card is used to print a list of pets who should schedule their next appointment. On the pet card, go to the Grooming tab. For this example, our pet needs to come for an appointment every 8 weeks so we put ...Online Reservations Settings - Grooming
To start using the OLR system, you'll first want to go through each setting and enable/disable/add/remove or modify what you need to allow your system to run efficiently for your business. Here is a quick overview of the Grooming settings pages. For ...Assigning grooming services to employees
You are able to assign specific employees to groom services for Bath, Groom, Nails and Others. You can also set the maximum number of appointments per employee. Please note: Lite users do not have access to the Employee setup. If you would like to ...