Cloud - Special rates: Holidays, peak season and daily rates

You are able to add Special Rates for each module.  This is an additional rate that you charge pets for Sunday stays, for example, or for Peak Season appointments.

Click on Setup, Lists.

Click on Special Rates.

Enter your rates for each module.  You can add a rate for each day of the week, or Holiday and Peak Season rates.

You are also able to add your own description that will show on the invoice.

For example, you can set the Holiday and Peak Season rates for Boarding.

Or you can add a $20 special rate for Sunday grooms.

The next step is to tell KC your Holiday and Peak Season days.

Under each module, click on Calendar.

On the month view, click in this red rectangle where the date is.  It will show a box called "Click to set status".  Click on that box.

For example, we can mark 12/23 to 12/25 as Holidays.

When you make an appointment that falls on a Holiday or Peak Season, you will get a popup message asking if you want to continue.

When you create the invoice, the special rates is a per pet charge.

Two pets booked for a Christmas stay will be each be charged 3 Holiday rates.

A pet booked for a Sunday groom will get the surcharge.

• Related Articles

• Cloud - Marking days as closed, holiday, vacation, or peak season

  You can mark days as closed, holiday, vacation, other or Peak Season. You can setup extra charges based on holiday or peak season. Click on this link for details. Under each module, click on Calendar. On the month view, click in this red rectangle ...

• Cloud - Setting up your options for Boarding, Grooming, Daycare and Special Services

  This document will explain the features of the Boarding, Grooming, Daycare, and Special Services modules and how you setup your options. Boarding Runs - You can assign runs, rooms, kennels, or cage to each boarding appointment. Kennel Connection will ...

• Cloud - Estimates for boarding appointments

  You are able to create your own custom Estimate template. You can print or email the estimate. To set your template, click on Financial, Estimate Settings. Please note: Only the super admin ID or employees marked as Managers will have access to this ...

• Cloud - Special Services warnings

  You can add a general warning that will display for all appointments and a warning that will only display for Special Services appointments. Open the pet card and add a general warning here. Click on the Special Services tab and add a warning here. ...

• Cloud - Special Services module

  The Special Services module allows you to make appointments for and track services that you do not want to attach to the other modules. For example, if you offer Hydrotherapy, Massage therapy, Pool time, Hiking and Cuddle time, you can schedule these ...