Client registration approval list
If you have the option to require approval for existing and/or new client registrations to Live Access, you will need to monitor the pending list and approve/deny/edit the registrations as they come in.
From Live Access, click Online Reservations and click the Pending Clients option.
If you have registrations pending, you will see the notification count icon. Pending clients will be shown like this:
Approve will approve the client and allow them to login to the portal and create OLR.
Deny will deny the registration.
Edit will allow you to edit the details before approving.
Sending approval/welcome message to new signups.
**Please note this uses your email settings inside KC desktop. If you do not have these setup, you must do so first: Configuring Kennel Connection to send emails
Once you click Approve, you will see an email notification option. It allows you to either send the default welcome email (default message can be changed in OLR Settings, General tab at the bottom) or you can customize it. OR if you do not want to send a welcome email, click "Confirm Approval (No Email)"
If customizing the message, please note:
[[ClientName]] is there and will insert the client's name they used during signup into the email.
[[BusinessName]] is there and will show your business name in the email.
[[LoginButton]] is there and will show them a login button they can click in the email to get to your login page.
When ready to send, click "Confirm (Email)" and the message will be sent to the client.
Your customer who just signed up will see the following:
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