Setting the order of columns on schedules in Live Access

Changing the sort order of the schedule in Live Access

You are able to decide the order columns show on the schedule in Live Access or even hide columns.

On the left menu click on Boarding, Grooming, Daycare and Schedule.

Click the Gear icon.



If you don't want to see a column uncheck that box.  Then use the Up/Down arrows to decide in what order they will show.



    • Related Articles

    • Getting started using Live Access

      Welcome to the Kennel Connection Live Access Getting Started Guide. Here you'll find some helpful info and some links to knowledgebase articles that will help you get the ball rolling. Many want to know what's different about our Live Access VS other ...

    • Live Access setup guide (Basic)

        Kennel Connection Live Access Setup Guide **This is a Quick setup guide that includes basic instruction. If you would prefer a much more detailed setup guide, please click here to redirect: Kennel Connection Live Access Detailed Setup Guide**   ...

    • Live Access setup guide (Detailed)

        Kennel Connection Live Access Setup Guide **This is a detailed setup guide that includes step by step instruction. If you would prefer a basic setup guide, please click here to redirect: Kennel Connection Live Access Basic Setup Guide**    Welcome ...

    • Live Access - Custom Menu Setup

      You are able to create your own custom menus, hiding items you don't need and sorting items in order of importance. You are able to add sub-menu items as a main entry item for easier access. You can add as many menus as needed. You can create menus ...

    • Live Access files are out of sync

      Please use this guide only if directed to by tech support.  Important: Please look at the bottom of your Kennel Connection Desktop software at the version. If it does not show 7.07.19 or newer, please update your Kennel Connection desktop software to ...
    After-Hours Emergency Support
    For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET). 

    To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.

    If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day. 

    - Kennel Connection Desktop - Will not open on any machine including server. 
    - KC-Cloud - Cannot login/spinning and you've verified you have Internet.
    - KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
    - Hello-Groom - Cannot login/spinning and you've verified you have Internet.
    - Credit Card Processing - Cannot take payments at all from any method.
    - PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.

    *Utilizing the emergency support for non-emergencies will not receive a call back.
    *Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.