Can my employees see their schedules on Live Access?
Yes! Currently they can login to Live Access, click on User Tools and then My Details. This will bring up the schedule options. They can click last week, this week or next week and their schedule will display on the screen.
Few things to note though.
- You must have your employees added as employees into Kennel Connection desktop first.
- You must utilize the employee schedule in KC Desktop (File, Employees, choose employee, schedule tab.)
- Your employees must login to Live Access with their own account to see their own schedule.
Here are some helpful articles to get you started!
Adding Employees & setting access rights in Kennel Connection
Adding Employee Schedules to KC
Related Articles
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After-Hours Emergency Support
For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET).
To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.
If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day.
- Kennel Connection Desktop - Will not open on any machine including server.
- KC-Cloud - Cannot login/spinning and you've verified you have Internet.
- KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
- Hello-Groom - Cannot login/spinning and you've verified you have Internet.
- Credit Card Processing - Cannot take payments at all from any method.
- PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.
*Utilizing the emergency support for non-emergencies will not receive a call back.
*Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.