Can I change the info that shows at the top of the pet card?
Sure! Click the little gear icon in the upper right and choose what you want or do not want to be displayed.
Note that you can do the same thing on client cards.
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Live Access Dashboard overview including tips & tricks
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Creating appointments in Live Access is simple. Here's a quick overview. From the left-hand menu choose the module you want to create an appointment for and choose "Make Appointment" OR click the "Add" menu item and create an appointment from there. ...Include No Show warnings on pet and client card
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You have the option for three different dashboard views. The Compact and Comfortable Views allow you to see most of the information related to the pet and the client including packages, warnings, vaccine dates. You are able to create an invoice ...
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If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day.
- Kennel Connection Desktop - Will not open on any machine including server.
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- KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
- Hello-Groom - Cannot login/spinning and you've verified you have Internet.
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- PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.
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