Boarding package count included on confirmation email

Boarding package count included on confirmation email

You have the option to include the boarding package count on the confirmation email.


Click here for information on setting up confirmation emails.


Click on File, Business Info, Email tab, Boarding tab. 


Check the box for 'Include package count'.



Boarding package count on confirmation emails



In our example, our client has 2 days.  Her pet Bear has 1 day.


Her confirmation email will show this.



Boarding package count on confirmation emails



For her other pets:


Dakota:  0 days left

Monty:  has no package days

Sluggo:  has no package days

Sugar:  -1 days left.


If we make a multipet booking for all pets, it will list all pets with their package count.



Boarding package count on confirmation emails

    • Related Articles

    • Daycare package count included in confirmation email

      You have the option to include the daycare package count to confirmation emails. Click here for information on setting up confirmation emails. Click on File, Business Info, Email tab, Daycare tab. Check the box to "Include package count". In this ...
    • Confirmation emails

      Confirmation emails are sent as soon as you make the appointment. Please note: Confirmation emails only apply to new appointments. If you are modifying an appointment, the confirmation email will not be resent. Before you can send confirmations, you ...
    • Boarding packages

      You can create a boarding package and KC will count it down. Creating packages Click on File, Packages, Boarding Pkgs. Click on New Brd Package. Enter the code, name (this will show on the invoice), price and how many days/nights are in the package. ...
    • Confirmation emails not being sent when using Gmail

      If you are using Gmail or G Suite email settings in your Kennel Connection desktop and you send reservation confirmation emails, they may not be getting sent. If this is occurring, please do the following: Go into KC desktop and open File, Business ...
    • Departure services included on confirmation email

      You can opt to include departure service information to the confirmation email by clicking on File, Business Info, Email tab. Under each tab for Boarding, Daycare and Training, there is a checkbox for "Include departure services in confirmation".
    After-Hours Emergency Support
    For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET). 

    To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.

    If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day. 

    - Kennel Connection Desktop - Will not open on any machine including server. 
    - KC-Cloud - Cannot login/spinning and you've verified you have Internet.
    - KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
    - Hello-Groom - Cannot login/spinning and you've verified you have Internet.
    - Credit Card Processing - Cannot take payments at all from any method.
    - PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.

    *Utilizing the emergency support for non-emergencies will not receive a call back.
    *Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.