Boarding overbooking message

Boarding overbooking message

If you keep getting an overbooking message for boarding, make sure your settings are correct.



Boarding overbooking message



Click on File, System Options, Boarding tab.


If you have 'Require run numbers' unchecked, you will see boxes for Maximum dogs and Maximum cats.  You must enter your numbers here.  If you put 50 for maximum dogs, then KC will not warn you until you try to book dog #51.



Boarding overbooking message



If you are getting the overbooking message even though you have less appointments than your maximum numbers, make sure your pet types are set as Cat and Dog in File, Lists, Pet Types.  KC does not recognize canine and feline. 


If it shows canine/feline, DO NOT delete the pet type.  Instead, click on each one and rename it to cat or dog as needed.  Hit Save when done.



Boarding overbooking message


    • Related Articles

    • Boarding warnings

      You are able to set up pet warnings that are only used for the boarding module. Open the pet card, Boarding tab. Add the warning. The warning will show on the boarding appointment screen. If it is a multipet booking, click on the Multipets tab. ...
    • Vaccination warnings

      You can enable popup warning messages if a pet is missing or has expired vaccines. In File, System Options.  For every module except Petsitting, check the box to Show vaccine warnings.  This must be done on every computer. Now you will get a popup ...
    • Occupancy report

      Reports, Boarding, Occupancy has several reports to print. Please note:  If the Statistics reports print 0, you need to adjust the board settings and print the report again. Important:  These settings determine what numbers are displayed on reports ...
    • Training warnings

      You can enter pet warnings that will only be used for the training module. Open the pet card, Training tab. Add a warning. The warning will show on the appointment screen. If this is a multi-pet booking, click on the Multi-pets tab and click on each ...
    • Daycare warnings

      You can add pet warnings that will only apply to the daycare module. Open the pet card, Daycare tab. Add the warning. The warning message will show on the appointment screen. If it is a multipet booking, click on the Multipets tab and click on each ...