Boarding - Charge by run rate

Boarding - Charge by run rate

When you book pets into multiple runs for their boarding stays, you have two options when it comes to charging for those runs.

One is to charge by the run rate.  If you choose this option, KC will charge for each run's rate and there will be a separate line item on the invoice for each run.

The second is to not charge by run rate.  KC will charge for the first run's rate for the entire stay.  The invoice will only have one line item for the boarding charge.

To set your option, click on File, System Options, Boarding tab.

For our appointment, our pet is staying in 5 different runs, each with different rates.

If we have 'Charge by run rate' checked, each run will be listed on the invoice with its individual rate.

If we have 'Charge by run rate' unchecked, KC will charge the rate for the first run the pet is in for the entire stay.

    • Related Articles

    • Runs - Setting up and using runs

      Click on File, Lists, Run Sizes. You must first set up the different run sizes. Kennel Connection comes with sizes Small, Medium, and Large. You can keep those sizes or rename them. If you are adding new sizes, be sure to hit New before typing and ...
    • Multipet board rates by runs

      You have the option to set multipet pet rates for runs so that you can offer discounts to pets of the same family. Click on File, Lists, Run Sizes. For each run size, enter rates for up to 5 pets. Rate is for the 1st pet. Hit Save after each run ...
    • Merging runs

      When making a board appointment, there is an option to Merge runs.  This allows you to merge two or more runs into one in order to track them on the schedule as a single reservation.  This feature is most commonly used by facilities that have cages ...
    • Run glance

      The Run Glance shows you all appointments booked into runs. You can sort it by All appointments or by specific modules. The appointments will be color coded based on arrival and departure times, checked in/out status, if it's a training appointment, ...
    • Adjust run rate on existing appointments

      When changing prices for runs, you are able to also adjust the rates on existing bookings. This is an administrative feature that requires an administrative login to complete. Please note: Because this action cannot be undone once the steps are ...