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• OLR general Grooming settings explained

  Here is an overview of some of the settings for the grooming module. General Settings Allow clients to make appointments. This option enables or disables the ability for your customers to choose "Grooming" in the OLR system. If you need to turn ...

• Completed email for grooming appointments

  You have the option to send an email when you mark a grooming service Completed. You must configure KC to send emails to use this feature. Click here for instructions. Click on File, Business Info, Email tab, Special Email tab, Completed tab. Check ...

• OLR Grooming - Choose groom services explained

  In this section, you can add groom services that you want your customers to be able to choose from when making an OLR. KC desktop has the default choices of Bath, Groom, Nails or Other as well as "Other services" but you can add your own items now in ...

• Pet Detect printer is printing blank collars

  Each strip of PetDetect tape is six inches from black mark to black mark. This mark is detected at the endpoint. The PetDetect printer uses this mark to trigger where to start printing the next section. When Kennel Connection is requesting a collar, ...

• Grooming overbooking message

  If you keep getting an overbooking message when making grooming appointments, make sure your options are set properly in File, System Options, Grooming tab. You can either set the limit by groomer or by appointments. If you choose by appointments, ...