Barcode scanner is not working for check-ins
Remedy 1: Be sure Kennel Connection is set to accept checkins with the scanner.
Click on File, System Options, Local tab.
Check each box to set your preferences. Be sure to hit Apply when done.
Remedy 2: The scanner must be configured properly. Please contact support for a configuration document. Support@SoftwareConnectionLLC.com or 1-888-486-4343 option 2.
Remedy 3: Be sure you are clicking your mouse in the Scan box on the schedule in the upper right corner so the cursor is blinking in it when you are scanning in pets.
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