Auto assign confirmation numbers to appointments

Auto assign confirmation numbers to appointments

To auto assign confirmation numbers for appointments, click on File, System Options, Global tab.



Check the box highlighted below and hit OK when done.



Auto assign confirmation number



If you want to include the confirmation number in the confirmation email, click on File, Business Info, Email tab.  Under each module tab except Petsitting, click the option to "Include confirmation number".



Auto assign confirmation number



When making an appointment, KC will automatically assign a confirmation number.


Please note:  This function does not check the confirmation box.  KC will automatically assign a number but users still need to tell the system if the appointment is confirmed or not.  You can do this by right-clicking on the appointment and clicking Confirm, or open the appointment and check the Confirm box.



Auto assign confirmation number




The confirmation number will be included on the confirmation email if you have that option enabled.



Auto assign confirmation number



    • Related Articles

    • Confirmation emails

      Confirmation emails are sent as soon as you make the appointment. Please note: Confirmation emails only apply to new appointments. If you are modifying an appointment, the confirmation email will not be resent. Before you can send confirmations, you ...
    • Auto-formatting phone numbers for new clients

      If you would like to have the system auto-format the phone numbers that new clients enter when registering through the Client Portal, navigate in Live Access to OLR settings, General and choose the hyphenated option and click save.  This way if a ...
    • OLR pending appointments

      Many businesses will require approval on all OLR appointments. This allows you and your staff to view and/or edit all appointments before they entered into your KC database and confirmed. This is common if you want to have control over runs or simply ...
    • Deleted appointments

      You can track deleted appointments which means they will still display on the schedule. Click on File, System Options, Global tab and check the box below. Deleted reservations show as gray lines with black text on the schedules. There is also a tab ...
    • Confirmation emails not being sent when using Gmail

      If you are using Gmail or G Suite email settings in your Kennel Connection desktop and you send reservation confirmation emails, they may not be getting sent. If this is occurring, please do the following: Go into KC desktop and open File, Business ...