QBDL error 9, subscript out of range

QBDL error 9, subscript out of range

  You will need to go through the invoices/receipts/returns and check for the following issues:

  • Check for invoices with too many items - 500+ items
  • Check for invoices with zero items.  They may have items listed but quantities of zero, or could just be blank.
  • Check for receipts with zero items.
  • Check for returns with zero items.
  • Check for returns with incorrect items or data.

Once you have corrected these, run the DirectSync again.


If you don't see any of these issues, you will need to upload your Kennel Connection and QuickBooks databases for our programming department.  Please contact tech support at Support@SoftwareConnectionLLC.com or 1-888-486-4343 option 2.