Appointment notes on the pet card

Appointment notes on the pet card

The Appt Notes tab on the pet card will track No Shows, Deleted and Cancelled Appointments.  It includes the appointment dates, module, and the dates the appointment was deleted or cancelled.


Open the pet card, under Notes, Appt Notes tab.


You can opt to view just one type of appointment by unchecking the boxes for the others.


For example, if you only want to view Deleted appointments, uncheck the boxes for Cancelled and No Show.


It will load the appointments for the current month.  You can click to go back to previous months/year.


Appt notes tab


    • Related Articles

    • Pet Notes per module

      You are able to add module specific pet notes that will only apply to that module.  The pet notes will be automatically populated on the appointment screen and will print on the cards. Open the pet card, Notes tab, Appt Notes tab. Hit Add Note. Check ...
    • Include No Show warnings on pet and client card

      The Appt Notes tab on the pet card has a section that will track No Show appointments.  Since appointments are recorded here, you can opt to turn off the No Show warning messages that are added to the pet and client card when running the No Show ...
    • Adding multiple pictures to the pet's card

      You can add multiple pictures to the pet record. First, all pictures must be saved in the correct place: On the main computer (where the database is), in the KC7 folder, in the Pix folder. Click on this link for full details. There can be no sub ...
    • Services tab on the pet card

      The Services tab allows you to add default Feedings, Medications, and Exercises to the pet card. The services will be added to every appointment created for that pet. Please note: If the pet has an existing appointment and THEN you add services onto ...
    • Daycare card

      You can print a daycare card that will list the pet and client information, display a photo and include feedings/medications/exercises, if you have those options enabled. Click on File, System Options, Daycare tab and check the options you'd like to ...
    After-Hours Emergency Support
    For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET). 

    To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.

    If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day. 

    - Kennel Connection Desktop - Will not open on any machine including server. 
    - KC-Cloud - Cannot login/spinning and you've verified you have Internet.
    - KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
    - Hello-Groom - Cannot login/spinning and you've verified you have Internet.
    - Credit Card Processing - Cannot take payments at all from any method.
    - PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.

    *Utilizing the emergency support for non-emergencies will not receive a call back.
    *Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.