Appointment notes on the pet card

Appointment notes on the pet card

The Appt Notes tab on the pet card will track No Shows, Deleted and Cancelled Appointments.  It includes the appointment dates, module, and the dates the appointment was deleted or cancelled.


Open the pet card, under Notes, Appt Notes tab.


You can opt to view just one type of appointment by unchecking the boxes for the others.


For example, if you only want to view Deleted appointments, uncheck the boxes for Cancelled and No Show.


It will load the appointments for the current month.  You can click to go back to previous months/year.


Appt notes tab


    • Related Articles

    • Pet Notes per module

      You are able to add module specific pet notes that will only apply to that module.  The pet notes will be automatically populated on the appointment screen and will print on the cards. Open the pet card, Notes tab, Appt Notes tab. Hit Add Note. Check ...
    • Include No Show warnings on pet and client card

      The Appt Notes tab on the pet card has a section that will track No Show appointments.  Since appointments are recorded here, you can opt to turn off the No Show warning messages that are added to the pet and client card when running the No Show ...
    • Groom notes

      Groom notes let you track important groom information for the pet. Open the pet card.  Click on the Grooming tab. The Grooming Dates section will list all appointment dates for that pet.  If you click on each appointment, it will show the groom notes ...
    • Grooming report card

      The grooming report card is saved on the pet's card.  To fill in a report card, right click on the appointment in the grooming schedule and click Report Card. Once you have saved it, you can open the pet card, click Notes, Report Cards tab to view ...
    • Adding a pet **

      Adding a pet To add a new pet, you must first add the client. Click here for instructions. On the client card, Pets tab, hit Add pet. You are only required to enter a pet name. All other info is optional. A full birthday is required as it is needed ...
    After-Hours Emergency Support
    For use ONLY outside of business hours. (Mon-Fri, 8am to 7pm ET). 

    To avoid any delay, be sure to search this knowledgebase for your issue prior to submitting a ticket. Most answers can be found here.

    If you're issue does NOT consist of one of the following, please email support@kennelconnection.com with your issue to create a ticket and someone will get back to you on the next business day. 

    - Kennel Connection Desktop - Will not open on any machine including server. 
    - KC-Cloud - Cannot login/spinning and you've verified you have Internet.
    - KC Online Reservations - Clients are getting an error upon login or cannot book ANY reservations.
    - Hello-Groom - Cannot login/spinning and you've verified you have Internet.
    - Credit Card Processing - Cannot take payments at all from any method.
    - PawLoyalty - Cannot login/spinning or extreme latency and you've verified you have Internet.

    *Utilizing the emergency support for non-emergencies will not receive a call back.
    *Users without a valid subscription will not receive a call back and will need to speak with a sales representative on the next business day.
    Please view support agreement for more information