Applying Kennel Connection update to Multi-location database & folders

Applying Kennel Connection update to Multi-location database and folders

If you are running a multi-location database and have a KC folder for each of your locations, you must apply the new files from the update to each folder but you cannot run the installer more than once. Please follow the below steps to properly install the update to all locations.


  1. All users out of Kennel Connection at all locations on all computers.

  2. Backup your KC database. Do not continue if you cannot create a backup.

  3. On your main host computer or server that has KC installed to, download the latest KC update from the Support Center. (Left hand menu, download center, Updates.)

  4. Locate the downloaded file and run it. When ready click next and it will automatically install to your main KC install folder. (Usually C:\KC7) but depending on your drives, it could be different.

  5. Once the install finishes, close out of the installer and navigate to the location of your KC7 folders. (Again, usually C: drive.)

  6. Open your main install folder (C:\KC7) and CTRL + A to select all files.

  7. Now hold down the CTRL key and click the following folders/files to DESELECT ONLYthese files.
    1. KCDocs
    2. Logs
    3. Pix
    4. Receipts
    5. Wkennel.ini (Most Important)
    6. Wkennel7.mdf (may or may not be in this folder)
    7. Wkennel7_log.ldf (may or may not be in this folder)



8. Now with all files EXCEPT the 7 listed above that you just deselected, press CTRL + C to copy.

9. Close out of the C:\KC7 main install folder so you’re just looking at the root C: drive.

10. Now open the next KC7 folder in your folder sequence. (In most cases your folders will be something like this:

  1. KC7 (main install)
  2. KC7-Location 2 name

c.  KC7-Location 3 name


11. Now inside the KC7-Location 2 folder, press CTRL + V to paste the files. Choose YES to overwrite files when prompted.

12. Once the paste has finished, close that KC7-Location 2 folder and open the next one (if you have more than 2 locations.) Repeat the CTRL + V pasting steps in each locations KC7 folder until there are no more.


Once all folders have received the new files, you’re done and can open KC back up to continue working. The copy and paste of these files ensures that all locations (who use KC out of their own folders) get the same update. Please have the locations verify by looking at the bottom right of their Kennel Connection software. The version should match across all locations. If it does not, a folder was missed. At this point you can go back to the host computer/server and repeat steps 6-9. Then open the locations folder that does not have the matching update and paste.


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