Additional Fee Settings
The information below will walk you through the steps of changing the “Additional Fee” name to something different. Please note by default, when the update is installed, it will change to “Admin Fee”.
Adjusting Your Kennel Connection Desktop Additional Fee Name:
Click here to watch a quick video that walks you through the below steps.
First,
Inside your Kennel Connection Desktop software, click File, System Options. (You may or may not have to login here.)
Inside System Option, click on the Invoice ribbon.
Inside Invoice’s, on the bottom right, find the “Fee Name” drop down. By default, it will be set as “Admin Fee”. You may leave that or choose another from the list.
Once you choose the name, click OK. This name will now be applied in all locations where this fee is displayed.
Here are some examples of where this name/fee will display in Kennel Connection Desktop:
Clover screen:
Take payment screen:
On the KC receipts:
On the accounting/receipts window:
Live Access, Online Reservation & Text-To-Pay users please note that this same update has been applied to the online system already. If you have not already, please contact support to install the desktop update to allow both systems to match.
Here are some screen shots of how it will now display in the online side of the software:
Online Reservation deposit screen:
Text-To-Pay – choose card/view invoice:
Text-To-Pay – confirm payment:
Please email or call Client Support with any questions.
Support@softwareconnectionLLC.com or 888-486-4343 option #2.
Related Articles
Boarding settings - Miscellaneous, Extra charges, Discounts
You can set KC to charge extra or give a discount based on drop-off or pickup times for Boarding. Click on File, System Options, Boarding tab. In order for this to work, Adjust in/out time on pet check in/out must be checked. Click on Boarding ...Feedings, Medications, Exercises - Charge by day or Charge by service
You have the option to Charge by Day or Charge by Service for Feedings, Medications and Exercises. If you have it set to Charge by Day, then no matter how many times a pet gets the service during the day, Kennel Connection will only charge once. If ...What is Additional Fee & how does it work?
Kennel Connection Additional Fee Program Features: Implement an additional fee on your invoice total that allows you to offset other business expenses. How does it work? Let’s say you have a client invoice for $100. When selecting to use a card for ...Online Reservations Settings - Grooming
To start using the OLR system, you'll first want to go through each setting and enable/disable/add/remove or modify what you need to allow your system to run efficiently for your business. Here is a quick overview of the Grooming settings pages. For ...Feedings, Medications, Exercises - Service time definitions
You are able to set service time definitions for feedings, medications and exercises. If the checkin or checkout times falls outside of your service time definitions, Kennel Connection will not charge for that service. Click on File, Business Info, ...