To cancel an appointment, right click on the appointment on the schedule and hit Cancel. File, System Options, Global tab has an option so you can see cancelled appointments on the schedules. Check the box for 'Track cancelled reservations'. ...
Kennel Connection comes with default contracts for all modules. You are able to enter your own customized terms in File, System Options. Under each module tab, there is a Contract tab. Click on 'Use this custom contract' and enter your own terms. ...
Cause 1: Your email settings you entered in KC, Business, Info, Email are incorrect. Please verify with your email provider the proper settings and double check for any typos. If you are using Gmail or Google Workspace, here is an article to use ...
You are able to add module specific pet notes that will only apply to that module. The pet notes will be automatically populated on the appointment screen and will print on the cards. Open the pet card, Notes tab, Appt Notes tab. Hit Add Note. Check ...
You can set KC to send welcome emails when creating new client records. Click on File, Business Info, Email tab, Special Email tab, Welcome tab. Check the box for 'Enable welcome emails'. You can also check the box to CC your company email. Enter ...